There is water accumulating under the stainless steel water tank. What can I do?

Check three pieces to make sure that they are accurately positioned:

  • Water tank: Lip of the tank is aligned with the lip of Carepod’s main body.
  • Inner lid cover: Fully push cover into the inner lid, using the white knob in the center.
  • Orange silicone seal: Press around the edges of the inner lid to make sure this is also fully pushed in.

You can also reassemble your humidifier by following this guide here.

Contact Us

Not finding what you're looking for? Contact Us Directly